Safe Battery Care

Battery Health

Factors that have a positive impact on overall battery life + heath:

Light duty use: keep the battery between 20-90% as often as possible
Storage at optimal temps (33°F – 86°F)
Long term storage charge: 40% – 60%
Not overcharging the battery, see below

Factors that have a negative impact on overall battery life + heath:

Heavy duty use: high demand on system when battery is less than 20%
Charging eBike outside of optimal temperatures: below 32°F and above 87°F will affect your battery health
Prolonged storage charge in a completely empty OR full state of charge.

Charging Time and Service

Charging Details

Charging time will depend on the battery and output of the charger as well as how much energy has been used.
Most batteries take around 5-8 hours for a full charge (1-6 for partial charges).
It is recommended to plug the charger into the battery before plugging into the wall.
Some bike displays show the remaining amount of bars rather than the battery percentage. Some bikes have both. Please use approx. 1 hour of charging for each 20% (for each bar)

Recommended Service

Your usage may impact required service.

Safety Check : 60 -90 days

First Tune up : 1000 – 1500 miles

Brakes: 1000 – 1500 miles

Chains and Gears: 1500 – 2000 miles

Tires: 2000 – 2500 miles

FAQS

How long will your battery last?

Most batteries typically can run 500-1,000 charge cycles before the battery cells begin to lose the ability to charge fully.
Complete discharge and recharge = 1 charge cycle or several partial charges that equal a full charge.

What are the best battery safety practices?

To safely charge your battery, avoid charging overnight (unplug before bed)

In addition, make sure the battery is charging on a hard/cool surface
ex: tile, counter, concrete floor NOT a carpet or rug.

For extra safety, use an outlet timer set for approx. 1 hour per 20% of charging.

Can I leave my battery charging overnight?

Don’t leave it charging when you’re asleep, away from the house, or in super high or super low temps.

Visit Us or Schedule Service!

1205 W Byers Pl B, Denver, CO 80223
720-746-9958

Hours:
Monday – Friday, 10am-6pm
Sunday – Saturday, 10am-5pm

Closed Thursday & Friday, November 27th and 28th. We will reopen on Saturday at 10am.